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FAQs about donations

What do Vétérinaires Sans Frontières do with my money?

Thanks to your support we can accomplish our activities in Africa. The money you give is exclusively used for our development projects.


Can I get tax relief on my donations?

When your annual donations total €40 or more, you will automatically receive a tax certificate in February / March of the year following your donation. Depending on your level of income, you can recover up to 50% of your donation.


I am a sponsor and I’ve moved house. What should I do?

In order to keep you better informed, our records need to be kept up-to-date. To notify us of a change of address, contact us by email: vsf@vsf-belgium.org; by phone: +32 (0)2 539 09 89; or by post: Vétérinaires Sans Frontières asbl, Av. Paul Deschanel 36-38, 1030, Brussels, Belgium.


I have a standing order for Vétérinaires Sans Frontières and I’d like to amend it. What should I do?

As the issuer of the standing order, you are the only person authorised to amend it. For any changes (a new bank account number, changing the amount, cancelling the standing order) you need to contact your bank, and it will make your changes effective immediately.


I have a standing order for Vétérinaires Sans Frontières and I’ve moved house. What action should I take?

Firstly, you must notify your bank of your change of address and then update us to make sure that your payment details match those held on our database. You can contact us by email: vsf@vsf-belgium.org; by phone: +32 (0)2 539 09 89; by fax: +32 (0)2 539 34 90 or by post: Vétérinaires Sans Frontières asbl, Av. Paul Deschanel 36-38, 1030, Brussels, Belgium.


I would like to organise a fund-raising event for Vétérinaires Sans Frontières. What should I do?

Contact our fundraising manager and we will help you to find the best solution. Contact us by e-mail: vsf@vsf-belgium.org; or by phone: + 32 (0)2 539 09 89.


I am considering leaving a bequest in my will to Vétérinaires Sans Frontières. Who can I contact?

You can contact, in the strictest of confidence, Joep Van Mierlo, Managing Director, by phone: +32 (0)2 539 09 89; or by post: Vétérinaires Sans Frontières, Av. Paul Deschanel 36-38, 1030 Brussels, Belgium.


What are Vétérinaires Sans Frontières’ different sources of funding?

Please see the Sponsors’ page for more information in this respect.


Are Vétérinaires Sans Frontières’ finances checked by a third party?

Vétérinaires Sans Frontières’ accounts (and those relating to different projects) are subject to yearly auditors’ checks. Every year in May, the accounts are submitted by the auditor to the Vétérinaires Sans Frontières General Assembly for the members’ approval. Vétérinaires Sans Frontières’ accounts (and other project accounts) are also checked internally by our Financial Controller.


Am I entitled to a tax certificate if I make a donation over the Internet?

As with all other types of donations, you will automatically receive a tax certificate in February / March of the following year if your annual donations total €40 or more.


What do Vétérinaires Sans Frontières do with my personal details?

In accordance with Article 9 of the Act of 8 December 1992 on the Protection of Privacy, we must inform you that when you make a payment, your details are entered into a computerised database. This database is the exclusive property of Vétérinaires Sans Frontières and we will never disclose your details to any third party. You may access, amend or remove your details at any time by contacting us.


How do Vétérinaires Sans Frontières recruit new benefactors?

Vétérinaires Sans Frontières mainly recruit new benefactors through direct mail appeals. However, in the future, we may use other methods such as street fund-raising or advertising in the media.

How can I stay informed about Vétérinaires Sans Frontières’ activities?

Vétérinaires Sans Frontières send a quarterly news bulletin to our donors. If you would like to receive this bulletin, please contact us by email: vsf@vsf-belgium.org, or by phone: +32 (0)2 539 09 89. You can also subscribe to our e-newsletter.


To find out more about donations

Please contact Joke Daelemans, Fund-raising Manager, by phone: +32 (0)2 539 09 89, or by email: vsf@vsf-belgium.org.